Ripoff Report Verified Safe In Feb 2008, I purchased a Honda Civic '09. Soon there after, I became ill, and had to miss a lot of work. I called Honda and informed them of my situation in October of '08 to see if they would work with my on payment options, or to see if I could refinance my car to 60 mos vs the 48....any payment arrangement at all.
The honda rep I had was very similar to others that I have read about. He was rude to me, not willing to work out any repayment plan, and eventually hung up on me. I called back and gave my story to his supervisor. His supervisor was not any better. I was told that even with the hard times that America is going through, Honda is not. According to them, they are selling more cars than ever....and they are not required to work out any arrangement nor is that something that they do. Both associates were rude and hateful, lecturing me on my hard financial times.
I was devastated by the way I was treated. I hope that someday the people that Honda employs get a good dose of what they dish out.
I paid my back dated payments, but was robbing Peter to pay Paul, and eventually ended up behind again. My parent's came to try to refinance the car....because they have perfect credit. Honda would not work with them on that either, so I voluntarily surrendered the car.
I take full responsibility for my part in this, but I will never buy from Honda again. They are not for Americans at all. I have semigood credit....but fell on hardtimes. That meant nothing to Honda. I urge anyone considering buying from Honda to think hard about it. I am not the only one with this story. Life does happen and Honda doesn't make any exceptions for that.
It seems they are now making a name for themselves all over America.
Another note from a former Honda advocate, and when I say advocate, I was a true disciple.
Before the economy went bad I had thought about buying the new, new all new Accord, but I found this car to be something other than what I had come to love about Honda's. Quite frankly, it is a CHEAP car. To check this for yourself, go and find a 2006 Accord EX, get inside, close the door, feels very, very solid. Now, go where they sell new Honda's, note, some of the most dishonest dealers in America, anyway, get inside the new Accord, slam the door....notice, a pure cheap plastic clap? THIS is the new HONDA.
Hey, things do change as the old guard goes so goes the soul of what made a company. Take for instance, Wal Mart, when Sam was alive, the company TRULY cared for their people, my wife worked there for years, the profit sharing was out of this world, and health care? You could get it with no problems.
Now? Well just check the headlines, with Sam gone, it is just a cold heartless beast.
American Honda? Well, in my humble opinion, they have joined the ranks!
Recently a close friend of ours and an avowed Honda buyer had an experience with the Honda finance division that has now turned a long time buyer of the brand in to an extreme enemy of the company and even, God forbid, a true blue buy American advocate. I will let him tell his story. "I remember my first experience with Honda very well, my mother was in search of a new car and came to me for suggestions, it was 1991. I mentioned that I had heard great things about the new Honda Accord and that she should drive one. So we headed to the local Honda dealer and she drove a Maroon Honda Accord EX, it was AMAZING! That car would later become mine as my mom bought many more Accords as the years went buy. I recently sold that car for 2500.00 dollars and it had over 3 hundred and sixty thousand miles on it!! What a great car. My wife and I also bought 3 more Honda's, a 2001 Accord with over 140 thousand miles on it with only standard maintenance being needed. When the new 2006 Accords hit the street I went and drove one, fell in love! What a monster car, a four cylinder that performed like it had 8 and the wonderful workmanship that everyone expects, I told everyone to buy one. I put 3500 down and took it home. For the next two years I believe we were always ahead on the payment, and in the past with Honda finance we always paid on time. Then the economy went sour, I own a small business, so I tried my best to keep those who worked with us on the payroll. Still, my Honda payment was made, then it was like someone turned the lights out, everything stopped, those who owed us money held on to it longer and customers just stopped ordering, it was about this time that my payments on the Honda got behind. I was trying to keep the business going and keep our home, but now, ALL sources of money dried up, NO ONE was loaning anything, in the past, it would have been just a simple phone call to get help, but I found that those days were over. I had to let my employee's go, and the house was close. Then the calls started coming from Honda, understandable, business is business, but the tone of those calls was very unexpected. There was NO consideration for past loyalty or payment history, NO help was even offered as I had heard they had done with others. On one occasion they sent someone to my home who pushed there way into my house and said you have to call Honda now, I let the person know at Honda that I had a house note to pay as well, could I make one payment and keep working to catch up? The answer? An emphatic NO, they had to have as much as I could pay or they were taking the car, without the car I could not go to the meetings where I would make the money to keep my house and the home for two little girls, so I paid them. It seems like just a day later they were back on the phone demanding more. On one recent call the woman from the Atlanta office called and was VERY abusive and she noted that I need to pay ALL that was due or turn the car back in, NO options were offered, the call had an odd racist tone, but most importantly, NO options were offered.
Now? We are out of a home, and Honda had the car picked up, there agent came on to private property to get the car, not MY property. It did not seem to bother the guy that he was trespassing. Well, if this is the new Honda, I am done, and where I supported and encouraged EVERYONE to buy a Honda, now I plan to tell millions NOT to, the company made its name buy building the best products in the world we all new they truly cared. The fact that the spirit of the company has changed means in my mind the quality of the brand will no doubt suffer greatly, they no longer care, that will be reflected in their products and services.
As I mentioned to Darla, and Nanna those two who were in charge of the account, and then to Mr. Lee Arnold this will become a defining moment in their careers, good are bad. Heck, it will most likely get them all promoted.
Stay tuned, one new blog per. day until the web is full.
Posted by The Student at 7:06 AM 0 comments Labels: america honda finance, honda Subscribe to: Posts (Atom) Followers
AMERICAN HONDA FINANCE Phone: 866-323-4999 Fax: AMO RECOVERIES NORCROSS,, Georgia 30010-6200 U.S.A.
Submitted: Sunday, April 01, 2007 Modified: Sunday, April 01, 2007 walterboro, South Carolina
Ripoff Report Verified Safe american honda finance took my car from me when i eas paying the monthly payment. they lost the payment and asked me to send them another payment so i did and i asked them to find the other payment and they would not. so they have destroyed my credit because of this. so i want my money and my credit back and the better bussiness bureau told me that they do not have a good standing with them because of issues of this nature.please help me i have look around for help and have not received any at all.
Report: American Honda Finance Corporation
Category: Corrupt Companies
American Honda Finance Corporation Refuse to work with me Elgin Illinois
American Honda Finance Corporation
Phone:
Fax: Elgin, IL Cleveland, Ohio 44129
U.S.A.
Submitted: Tuesday, April 29, 2008
Modified: Tuesday, April 29, 2008
cleveland, Ohio
Ripoff Report Verified Safe
I have been trying to get help from Honda since July 07. I had some medical issues which put me off work for about 8-10 weeks. I contacted Honda like I said back in July of 07, and asked for an extension. I was told Honda do not help people like me, they only help customers who pay on time.
Now they are complaining because I have only been able to make my payments a month behind, and are saying they are tired of this behavior on my part. They complain that for the past 11 month, I have been late on my payments, but this could have been avoided if they would have just offered to work with me in the beginning. I don't know what else to do, beside file Chapter 13 just to keep them off my back until I can finally catch up.
Any help on this issue would be appreciated. Thanks
Report: American Honda Finance Category: Auto Dealers
American Honda Finance Sold car with bad engine then repossesed while paying payments Hickory North Carolina *UPDATE Employee:... Honda finance didnt sell you that car American Honda Finance Phone: Fax: www.honda.com Hickory, North Carolina 28601 U.S.A.
Submitted: Saturday, September 27, 2008 Modified: Sunday, September 28, 2008 Newton, North Carolina
Ripoff Report Verified Safe I financed a car through American Honda Finance at Honda Cars of Hickory. The woman selling me the car had already advised me not to buy other cars on their used lot because she knew I would be driving back and forth from NC to TX b/c my husband was stationed there in the military. The used car manager showed me a 2000 Honda Passport that wouldn't even start, saying it needed a new switch. My husband was not with me at the time of purchase, but after they had fixed it, I signed for the car.
Two days later, I had to bring it back in because the engine had been acting up. Thankfully I had bought GAP insurance, which covered bumper to bumper, so Honda had to fix the vehicle. Not even 2 weeks later, the car through a ROD through the block and they had to replace the entire engine. I don't see how someone could sell me a car with that many problems occuring that soon without having knowledge of them!
Now, about American Honda Finance...Throughout the time we had the vehicle, we were late a couple of times because I was having problems in my pregnancy and had to quit my job. One day my car was just gone! I had no notice that it would be repossesed. No one called asking where payments were and that they hadn't recieved them. They hadn't cashed 3 months worth of payments and then the day after they cashed 2 of them. I put a stop-check on the last one so they couldn't cash it. I called and demanded the money back. They sent it.
After a few months I had a collection agency starting to call multiple times a day badgering me to pay the amount still owed. They had sold the car at an auction for 10,000 less than what we owed - 16,000 (because it was a piece of crap). They were giving me time limits (my husband was deployed at the time, so he could not help me in talking to them) to pay the total amount saying I had to have the money by 5pm that evening & when I called back & said I didn't have it, they said ok, call again Monday & we'll see how much progress you've maid in finding the amount.
North Carolina law, from what I've researched, says you have to notify the prior owner of the car before you sell at an auction, giving them a chance to buy the car back...I heard nothing, until afterwards. I finally told the people to leave me alone and let it go on our credit. They were calling me, my father-in-law, and mother-in-law and telling each of us that the other was saying things we werent to try & cause problems.
About a year later, American Honda had sold the account to another collections agency who was willing to settle for half the amount owed. My husband and I paid the repossession off - $5,000. I believe Honda took advantage of a young girl in selling me a bad car & American Honda Finance repossesed my car unrightfully & unlawfully!
Submitted: Friday, October 10, 2008 Modified: Friday, October 10, 2008 Rich Creek, Virginia
Ripoff Report Verified Safe First let me start off by saying if you are planning to buy any Honda in the near future please god do not go with AHFC as your financing company.
These people are living nightmares...at first it was the first months payment being a day later and them throwing the loan into default, then it was letter's almost weekly stating a different balance owed each month.
Then it started getting serious with them calling me, or my grandparents or my fiancee stating something different each time. Or them cursing at us when they called and really just down right being threatening.
It came to a boiling point when this past sunday night they sent repo men to my grandparent's house, almost kicking in the front door looking for a car that even a blind person could see wasn't there. This is after I had sent them in a check written for over a grand, with them saying they were returning the check since it wasn't in the right amount.
They stilled cashed the check on the same day as them repo'ing the car, and so we are officially out of a car and in the hole for a grand because of AHFC. Is this all fair or what?
Report: American Honda Finance And Bosak Honda Category: Credit Services
American Honda Finance And Bosak Honda bosak honda without showing me the credid report and also without down payment and also telling me the finance charges shoud be 6% has charged 8.8% which is wrong the car has been retuned after 3 weeks and they will not take the car back as there is no down payment and also my credit through credie agency was not elligible for second car financing they just rush it contract is not valid without do City Of Industry California
Rebuttal Box Respond to this report! What's This? What's This?Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Victim of this person/company? What's This? What's This?Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
American Honda Finance And Bosak Honda Phone: 800-5426632 Fax: P O Box 60001 City City Of Industiry Ca Zip 917160001 City Of Industry, California 91716 0001 U.S.A.
Submitted: Wednesday, December 10, 2008 Modified: Wednesday, December 10, 2008 darien, Illinois
Ripoff Report Verified Safe the american honda financed me without doing the following
1.they did not show me the credit reprot 2 bosak honda the dealers tried chase bank for approval and i did not qualify for the loan as my limit was over 3.they financed with american honda as they knew i had a cummitment with them. 4 the down payment was not put down and gave me the delivery which was wrong 5.bosak honda never showed me the credit report from american honda finance as my credit full i do not have any more credit to qualify for the loan 6.i had no choice to take the car back as i do not want to take responsibilities for the second car they are insisting that i should take the car back 7 i can not afford the new car 8.please make a not that they are not compramising with me
American Honda Finance Corporation unethical repossession City Of Industry California *Consumer Comment:... More
American Honda Finance Corporation Phone: 800-4451358 Fax: P.O. Box 60001 City Of Industry, California 91716-0001 U.S.A.
Submitted: Thursday, June 25, 2009 Modified: Thursday, June 25, 2009 san diego, California
Ripoff Report Verified Safe I bought a brand new 2006 honda accord se in 2006 for 35,000. I owe 17,000 left on it. My car was repossessed. I was a payment and a half behind. I payed 300 dollars the prior month because I was waiting for next paycheck to come in to pay the 700 dollars I owed. My payments are 500 a month.
I recently found out I am pregnant. I have been extremelly ill. I have proof I was in the emergency room for sickness and swollen and rash on face due to pregnancy. I have been so sick I had to quit one job and call in for three weeks straight to my second job. I was so ill infact that I could barely get up to go to the bathroom.
My husband is in the military and underway so I was home alone extremelly ill, throwing up all day. I could not even keep water down. Because I was so sick I was unable to go to work until my husband came home from being underway to take me to work to pick up my paycheck. I was not going to put myself or others in danger of me being behind a wheel with the potential to pass out from being so ill.
Finally, my husband came home and was going to take me the next day to work to get my check so I could pay my car payment. When we went out to the car it was gone. I called honda and explained the situation to the representative (I'm not sure if I can mention her name). I told her that I had the entire amount for the month prior and the half of the other month plus I had just received my taxes so I had next months payment too plus fees.
I had about 1,500 in cash. I told her I would go get my check and pay the full amount in cash right that day. She told me no. She said it was my fault I was sick and that I didnt answer the phone when they called and that even with evidence of going into the e-r and being sick from work I wasnt getting my car back. She was extremelly rude and condesending. She was so rude in fact she made me cry and told me "don't overreact and stop using your unborn child as an excuse."
So even though I had the full amount I owed plus the next month she still was not going to release my car back to me. I also have an after market navigation system and dvd player that she says I am not allowed to get back. Because I have no vehicle I have been forced to quit my second job and school and lost my apartment because my husband is going on deployment for six months and I am pregnant and now live with my inlaws all because one person is allowed to take away my vehicle even though I had the full amount that day in cash. And when I asked to speak to a supervisor she said " we don't have supervisors, I am who this ends with." You'd think with the auto market the way it is...they would give me my car back if I have the money.
I even told her that I would sign a contract that if I was ever late again she could have everything I owned, my furniture and everything. They don't care. It's called karma. God can see what people do to others. And she doesnt care about the domino effect of me losing my job, school, my apartment, and being pregnant living with my inlaws while my husband is risking his life defending the very country full of people honda is screwing over.
Recently a close friend of ours and an avowed Honda buyer had an experience with the Honda finance division that has now turned a long time buyer of the brand in to an extreme enemy of the company and even, God forbid, a true blue buy American advocate. I will let him tell his story. "I remember my first experience with Honda very well, my mother was in search of a new car and came to me for suggestions, it was 1991. I mentioned that I had heard great things about the new Honda Accord and that she should drive one. So we headed to the local Honda dealer and she drove a Maroon Honda Accord EX, it was AMAZING! That car would later become mine as my mom bought many more Accords as the years went buy. I recently sold that car for 2500.00 dollars and it had over 3 hundred and sixty thousand miles on it!! What a great car. My wife and I also bought 3 more Honda's, a 2001 Accord with over 140 thousand miles on it with only standard maintenance being needed. When the new 2006 Accords hit the street I went and drove one, fell in love! What a monster car, a four cylinder that performed like it had 8 and the wonderful workmanship that everyone expects, I told everyone to buy one. I put 3500 down and took it home. For the next two years I believe we were always ahead on the payment, and in the past with Honda finance we always paid on time. Then the economy went sour, I own a small business, so I tried my best to keep those who worked with us on the payroll. Still, my Honda payment was made, then it was like someone turned the lights out, everything stopped, those who owed us money held on to it longer and customers just stopped ordering, it was about this time that my payments on the Honda got behind. I was trying to keep the business going and keep our home, but now, ALL sources of money dried up, NO ONE was loaning anything, in the past, it would have been just a simple phone call to get help, but I found that those days were over. I had to let my employee's go, and the house was close. Then the calls started coming from Honda, understandable, business is business, but the tone of those calls was very unexpected. There was NO consideration for past loyalty or payment history, NO help was even offered as I had heard they had done with others. On one occasion they sent someone to my home who pushed there way into my house and said you have to call Honda now, I let the person know at Honda that I had a house note to pay as well, could I make one payment and keep working to catch up? The answer? An emphatic NO, they had to have as much as I could pay or they were taking the car, without the car I could not go to the meetings where I would make the money to keep my house and the home for two little girls, so I paid them. It seems like just a day later they were back on the phone demanding more. On one recent call the woman from the Atlanta office called and was VERY abusive and she noted that I need to pay ALL that was due or turn the car back in, NO options were offered, the call had an odd racist tone, but most importantly, NO options were offered.
Now? We are out of a home, and Honda had the car picked up, there agent came on to private property to get the car, not MY property. It did not seem to bother the guy that he was trespassing. Well, if this is the new Honda, I am done, and where I supported and encouraged EVERYONE to buy a Honda, now I plan to tell millions NOT to, the company made its name buy building the best products in the world we all new they truly cared. The fact that the spirit of the company has changed means in my mind the quality of the brand will no doubt suffer greatly, they no longer care, that will be reflected in their products and services.
I plan to name EVERY person in the Atlanta office, so stay tuned. I also intend to post this on EVERY blog in the world.
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